RETURNS

Need to make a return?

No worries! You have a comfortable window of 7 days from the date your items are received to initiate a return To get the ball rolling, simply drop us an email to start the return process. We're here to help make it as smooth and hassle-free as possible

We will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label

If it is a split package order, it will start from the time of the final package delivery date and time.

  • Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
  • Shipping and handling charges are non-refundable. 
  • Return shipping is the customer's responsibility unless it was a shipping error or a damaged item. 
  • Please allow us 5 - 7 business days from the day we receive the returned package to process.
  • We will email you after return has been processed to confirm what has been done.

NON REFUNDABLE ITEMS:

  • Beauty
  • Bodysuits
  • Face masks
  • Intimates/Lingerie
  • Jewelry
  • Swimwear
  • Openpack Wholesale Orders